The Client Served
A digital collection solution provider
Before M&G Solutions
The client did not have:
- Any documented policies or procedures around compliance, HR, and information security.
- An internal resource with expertise in these areas to create the policies.
- An internal resource to complete the actual documentation.
M&G Solutions proposed to:
- Develop a suite of human resources, compliance, and technology policies and procedures, leveraging our industry experience to gather and document best-in-class requirements and criteria.
- Provide staff augmentation to perform the task of writing the policies and procedures.
After M&G Solutions
Our partners provided expertise to:
- Supply the client with a suite of 30+ compliance, HR, and information security policies and procedures that could be used for internal reference purposes, as well as RFPs and audits.
Ultimately, the client brought on M&G’s partner (the author of the policies and procedures) as their fractional CCO to manage their compliance program and continued maintenance of the policies and procedures.